kbae.com.au | Frequently Asked Questions

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Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

General Questions

How do I sell my items on Kbae?

Listing is free on Kbae and you can list your item until it sells. When you sell your item, the fee is deducted from your incoming amount.

How long does delivery of my item usually take?

Please allow between 7-10 business days for delivery of your item.

Seller Questions

What can I sell on Kbae?

Here at Kbae we want like minded people to come together and be able to buy, sell, swap their quality child related items. We reserve all rights to remove anything that doesn't comply with our terms and conditions.

How much does it cost to sell an item on Kbae?

Listing your item is free!! When you sell your item on Kbae we deduct a fee of 10% of the sale amount from the seller. Once the item is sold you will receive your portion of the payment directly in to your nominated PayPal account, minus the 10% fee. You will not pay a thing if your item doesn't sell.

How do I ship an item?

Kbae suggests using Australia Post to ship your items and taking out the associated insurance to cover your item. The item remains your responsibility until delivered to the buyer. As a seller you may choose your own delivery method, however, Australia Post have a pick up from local post office service for buyers that are not home when your item is delivered. Kbae takes no responsibility for the delivery of your item. We recommend you take all necessary steps to protect your item when shipping.

How do I get paid?

You get paid as soon as a registered member checks out with your item in their cart. The transaction is completed through PayPal. By the time you receive a notification advising of the sale, the money will already be in your PayPal account.

Do I have to have a Paypal account?

Yes. The only way you can sell or trade on Kbay is through PayPal. PayPal is the safest and most efficient way to exchange funds online and has great buyer and seller protection and support. It’s easy, free to sign up and safe to use for all parties involved in a transaction.